Shipping Policy

1. Shipping Methods & Fees

We offer three shipping tiers to meet your needs:

  • Free Worldwide Shipping: Orders of $88 or more qualify for free global delivery.
  • Standard Shipping: Flat rate of $9.90 for orders under $88.
  • Premium Shipping: For expedited or special shipping services, please contact customer service to discuss available options and rates.

2. Processing & Delivery Times

  • Order Processing: Typically ships within 1–3 business days after payment is confirmed.
  • Estimated Delivery:
    • Free Shipping: 7–20 business days (may vary by destination)
    • Standard Shipping: 5–12 business days
    • Premium Shipping: Delivery time depends on service—please confirm with customer service

(Note: Actual times may vary due to customs, local postal delays, or holidays.)


3. Customs & Import Duties

  • Customers are responsible for any customs duties, taxes, or brokerage fees imposed by their country.
  • We cannot predict these charges or delays; please check with your local customs office if unsure.

4. Order Tracking

  • A tracking number and link will be emailed once your order ships.
  • Please monitor the shipment, and if you notice any unusual delays or issues, contact us promptly.

5. Cancellations & Shipping Issues

  • To cancel or change shipping options, please contact us before your order ships.
  • If your package is lost or damaged, report it within 48 hours of delivery via email or customer service so we can assist with claims and resolution.

6. Contact Us

For any shipping questions or to arrange Premium Shipping, email us at:
📧 hello@mylifenice.com